Your privacy is important to SOAPSTAR Inc. and its group companies (“SOAPSTAR”, “us”, “our”) and we are committed to protecting your personal information.  Our associated brands can be found here (the “SOAPSTAR Brands”).

This Cookie Policy provides you, as a user of SOAPSTAR’s website, microsite or mobile applications (collectively, the “SOAPSTAR Site”), with clear and accessible information about the cookies and similar technologies that SOAPSTAR uses, why they are used and the choices you have via your cookie settings.

Unless otherwise defined in this Cookie Policy, capitalized terms used in this Cookie Policy have the same meaning as in our Terms of Use.

We encourage you to take the time to review this Cookie Policy in full. However, we have designed this Cookie Policy so that you can easily find answers to the questions that you might have. Click on any of the following links to be directed to the relevant information:

  • What are cookies and similar technologies?
  • How does SOAPSTAR use cookies?
  • What types of cookies does SOAPSTAR use?
  • More information about how SOAPSTAR uses cookies
  • How to manage your cookie preferences?
  • Impact of disabling cookies and similar technologies
  • Does this Cookies Policy ever change?
  • How do I contact SOAPSTAR?

What are cookies and similar technologies?

Cookies, are small data files that are downloaded to your device when you visit a website or application. When you return to that SOAPSTAR Site, or another website that recognizes the cookie, the cookie is sent to that site to enhance your experience by remembering your preferences, providing tailored advertising, helping you navigate more efficiently or keeping you logged in.  You can find out more about cookies at or

To learn more about what SOAPSTAR specifically uses cookies for, please refer to the section “How does SOAPSTAR use cookies?”

Some SOAPSTAR Site use similar technologies to cookies, including pixel tags, mobile device identifiers and server logs to understand how you are using the SOAPSTAR Site and provide adverts tailored to you and your interests. These technologies often take the form of a small, transparent graphic images placed on a web page or in an email.  They work with cookies and capture data like your IP address, when you viewed the page or email and what device you were using.

How does SOAPSTAR use cookies?

When you access the SOAPSTAR Site, view or interact with SOAPSTAR Content or otherwise communicate with us digitally, SOAPSTAR and our partners use cookies and similar technologies to:

  • understand the behavior of users to the SOAPSTAR Site;
  • track which parts of our SOAPSTAR Site people have visited;
  • understand the profile of the users of the SOAPSTAR Site;
  • target and tailor our advertisements and content to users and measure the effectiveness of our advertisements, for example to recognize you when you visit a SOAPSTAR Site and provide a more personalized experience (for more information on how we use tailored advertising, please refer our Privacy Policy);
  • make our SOAPSTAR Site as convenient and personal as possible, for example by keeping you signed in;
  • provide certain services that require the use of cookies such as using an online shopping basket.

We may also use cookies for analytics purposes – for example, we may analyze your information including your location, products and/or services requested, age, time zone, IP address and URL visited, against our wider customer base for internal business purposes, such as generating statistics and developing marketing plans, to improve our services and products, the SOAPSTAR Site and SOAPSTAR Content. We may also aggregate and de-identify your information to create customer segments and share with our licensees and partners.


We may also use cookies for tailored advertising purposes. For example, we, or with third party vendors, may use your information to provide you with tailored advertising on third party site, including Social Site. These advertisements are either: (i) “contextual” (meaning they are presented due to the webpage that you are viewing); or (ii) “behavioral advertising” or “interest-based advertising” (i.e. where advertisements are shown to you based upon your interests which we have inferred from your information including demographic, geographic and interest-based data).  We may use tailored advertising to specifically include or exclude individuals who have registered for our products and services that are most relevant to you.


We may match your browsing activity on one Device, such as your mobile phone, with your browsing activity on another device, such as your tablet, to ensure our advertising is tailored to you. To allow us to do this, our preferred technology partners may share information, including your browsing patterns, geo-location and device identifiers, and we will match that information to the information in our user base as a whole by identifying the browser and Devices that appear to be used by the same person. To learn more about how we share your information, please refer to our Privacy Policy.


When you: (i) sign in to our SOAPSTAR Site using a Social Site or other website; (ii) access Social Site using the SOAPSTAR Site or other website; and/or (iii) submit content to Social Site or other website using a SOAPSTAR site; that Social Site or other website may use cookies and similar technologies to collect data about user behavior for their own purposes. This use of cookies is in line with that third party’s own cookie policy, over which we have no control.


A more comprehensive list of the types of cookies SOAPSTAR uses and what they are used for is contained below in the section “More information about how SOAPSTAR uses cookies“.


What types of cookies does SOAPSTAR use?

There are different types of cookies:

  • Session cookies – these are cookies which expire once you close your web browser.
  • Persistent cookies – these are cookies which stay on your device for a set period of time or until you delete them.
  • First party cookies – these are cookies set by the website that you are visiting at that time, either by us, or by a third party at our request.
  • Third party cookies – these are cookies that are set by a party other than that of the website you are visiting.

The cookies used on the SOAPSTAR Site can be categorized into the following categories:

Strictly Necessary Cookies– These cookies are required for the running and operation of the SOAPSTAR Site and cannot be switched off in our systems. For example, by facilitating your account login when accessing secure areas of the SOAPSTAR Site; allowing you to navigate around the SOAPSTAR Site including remembering text you have entered into a form; determining if your browser has JavaScript enabled to allow you to view content; and using an online shopping basket. Without these cookies, some of the services that you have requested will not be provided.

PerformanceCookies – These cookies collect information about how the SOAPSTAR Site are used to help us understand how the SOAPSTAR Site are performing in order to improve the quality of the SOAPSTAR Site and your experience when using them. For example, by counting the pages visitors go to most often, and whether any visitors receive error messages.  

Functionality Cookies – These cookies enable the SOAPSTAR Site to provide you with a customised experience when navigating the SOAPSTAR Site. For example, they remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

Targeting Cookies– The SOAPSTAR Site use cookies set by us and our third party partners in order to understand how you use the SOAPSTAR Site in order to build a profile of your interests.  The information collected via these cookies will be used to show you better and more personal adverts on the SOAPSTAR Site and other site you visit and analyze traffic to the SOAPSTAR Site. We will share the personal information collected about your use of the SOAPSTAR Site with our advertisers and analysts. To learn more about these and other advertising networks and their opt-out instructions, click here.

Social Media Cookies – The SOAPSTAR Site use cookies set by Social Site (such as the Facebook “like” button) which enables you to share and engage with our Content via these Social Site. By allowing these cookies, these Social Site may be able to track your browser activity and build up a profile of your interests.




How to manage your cookie preferences?

We have set out below the ways you can manage your cookie preferences across your browser and your mobile device:

Browser Cookies

You can prevent SOAPSTAR storing your browser cookies by refusing cookies or by changing your browser settings. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. However, please be aware that when you disable cookies, some features and services on the SOAPSTAR Site may not functional properly and may cancel opt-outs that rely on cookies, such as web analytics.

You can find out how to manage cookies on popular browsers by following these links:

Mobile Device Cookies

On your mobile device, your operating system may provide you with additional options to opt out of interest based advertising or to otherwise reset your mobile identifiers. For example, you may use the “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.


Impact of disabling cookies and similar technologies


Please be aware that, when you disable cookies and similar technologies, some features and/or services on the SOAPSTAR Site will not function properly and you will not be able to take full advantage of some of the features offered on the SOAPSTAR Site.


Does this Policy ever change?

We may update or modify this Policy from time to time in response to changing legal, technical or business developments. We will obtain your consent to any material Policy changes if and where this is required by applicable data protection laws. The date of the most recent version of this Policy will appear at the top of the page.

When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. For example, we will notify you of any changes to this Policy by posting a new Policy and updating the “last modified” date at the top of this page or by sending the new Policy to you via email, where appropriate.


How do I contact SOAPSTAR?

If you have any questions regarding our Policy or how we handle your information, please contact our Data Protection Team by submitting your question via the contact us form, found via this link on the SOAPSTAR website –